WPML de-CH Translator Issue
November 26, 2024 · AI Conversations
WHen using de-ch
### 1. **Verify Language Setup in WPML**
– Go to **WPML > Languages** in your WordPress dashboard.
– Ensure that `de-CH` is added as a language in your site’s language settings.
– If it's not listed, add it by clicking **Edit Languages** and ensure `de-CH` is properly configured.
### 2. **Check Translator Assignments**
– Navigate to **WPML > Translation Management > Translators**.
– Ensure that the translator assigned to this job has `de-CH` as one of their supported languages.
– If not, edit the translator's profile and enable `de-CH` as a supported language for them.
### 3. **Verify Translation Permissions**
– Make sure the translator has the necessary permissions to handle the job. WPML allows only certain user roles (or translators) to handle translations.
– You can check user roles and assign permissions via **Users > All Users**.
### 4. **Ensure Job Compatibility**
– If the translation job was created before `de-CH` was added or assigned, the job might need to be recreated.
– Go to **WPML > Translation Management** and resend or reassign the job to the correct translator.
### 5. **Check WPML Advanced Translation Editor Settings**
– If you're using WPML’s Advanced Translation Editor (ATE), ensure that it supports `de-CH`.
– Go to **WPML > Settings** and verify that ATE is enabled for the job and the target language.
### 6. **Update WPML and Related Plugins**
– Ensure WPML and all its associated plugins (e.g., String Translation, Translation Management) are up-to-date, as language and compatibility bugs are often fixed in newer releases.
### 7. **Debugging Tools**
– Enable debugging in WPML to identify potential issues:
– Go to **WPML > Support > Troubleshooting**.
– Run **Fix jobs** or **Fix language information in the database** tools to resolve any inconsistencies.
### 8. **Verify Locale Support in WordPress**
– Open the **General Settings** under **Settings > General** and ensure that the site's locale is correctly set to `de_CH`.
If these steps don’t resolve the issue, WPML’s support team can assist further, as they can investigate logs and your specific setup. You can contact them through their [support forum](https://wpml.org/forums/).