Gravity Forms Validation Issue

### Steps to Fix the Issue:

#### 1. **Check Gravity Forms Settings**
– Ensure field validation rules are properly configured.
– Go to the **Form Editor** and verify that required fields are marked as "required."
– If you have custom validation scripts, check for syntax or compatibility issues.

#### 2. **Disable AJAX Form Submission**
– If your form uses AJAX for submission, try disabling it temporarily to see if the issue persists.
– In the form's shortcode or settings, remove the `ajax="true"` attribute, or uncheck the AJAX option in the form's embedding settings.

#### 3. **Review Custom Scripts**
– If you've added custom JavaScript for Gravity Forms (e.g., field validation or submission customization), check for errors in the browser's developer console.
– Update any custom scripts to ensure compatibility with Gravity Forms 2.9.

#### 4. **Conflict Testing**
– **Disable Other Plugins**: Deactivate all plugins except Gravity Forms and test the form submission.
– **Switch Themes**: Temporarily switch to a default WordPress theme (e.g., Twenty Twenty-Four) to rule out theme conflicts.
– If the form works after these steps, reactivate plugins and themes one by one to identify the source of the conflict.

#### 5. **Check for JavaScript Errors**
– Open your browser's developer tools and look for any JavaScript errors on the form page. Fix or report any issues.

#### 6. **Revert to a Previous Version**
– If the issue persists and is critical, you can temporarily revert to a stable version of Gravity Forms (e.g., 2.8.x) until a fix is released.
– To revert:
1. Deactivate Gravity Forms.
2. Download the previous version from your Gravity Forms account.
3. Install the older version via the WordPress admin panel or FTP.

#### 7. **Contact Gravity Forms Support**
– If none of the above resolves the issue, submit a support ticket to the Gravity Forms team. Provide details, including:
– WordPress version
– PHP version
– Theme and active plugins
– Any custom scripts or integrations with the form

#### 8. **Debug Logs**
– Enable Gravity Forms logging under **Forms > Settings > Logging**.
– Set the log level to "Debug" and review the logs after attempting to submit the form.

Let me know if you'd like further assistance with any of these steps!

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### **Troubleshooting the Issue**

#### 1. **Verify Field Validation Rules**
– Ensure that fields marked as required or with specific validation rules (like email, numeric, etc.) are still correctly configured.
– Go to **Forms > Edit Form** and confirm all validation rules are set.

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#### 2. **Temporarily Disable Custom Code**
– If you are using any custom JavaScript, PHP hooks, or Gravity Forms add-ons, they might be bypassing the validation.
– Temporarily disable:
– **Custom JavaScript**: Check your theme files or custom scripts.
– **PHP Filters**: Look for any custom hooks such as `gform_pre_submission` or `gform_validation`.

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#### 3. **Test for Plugin or Theme Conflicts**
– **Disable Other Plugins**: Temporarily deactivate all plugins except Gravity Forms.
– **Switch Theme**: Switch to a default WordPress theme like Twenty Twenty-Four.
– Test the form after each step to identify conflicts.

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#### 4. **Check for JavaScript Errors**
– Open your browser's developer console (F12 or right-click > Inspect > Console) and check for any JavaScript errors on the form page.
– If errors exist, resolve them or report them for debugging.

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#### 5. **Enable Logging in Gravity Forms**
– Go to **Forms > Settings > Logging** and enable logging.
– Set the log level to "Validation" or "Debug."
– Test the form and review the logs to see why validation might be skipped.

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#### 6. **Force Validation via PHP**
Add this snippet to your theme's `functions.php` file or a custom plugin to ensure server-side validation:

add_filter( 'gform_validation', function( $validation_result ) {
       $form = $validation_result['form'];

       if ( ! $validation_result['is_valid'] ) {
           return $validation_result;
       }

       // Loop through all fields to check validation status
       foreach ( $form['fields'] as &$field ) {
           if ( isset( $field->failed_validation ) && $field->failed_validation ) {
               $validation_result['is_valid'] = false;
           }
       }

       return $validation_result;
   } );

– This hook reinforces the validation process and prevents submission if fields fail validation.

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#### 7. **Disable AJAX Submission**
– If AJAX submission is enabled, it might bypass certain validation steps. Disable AJAX by removing `ajax="true"` in the form shortcode or embedding the form without enabling AJAX in the editor.

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#### 8. **Revert to a Previous Version**
If the problem persists, it might be a bug in Gravity Forms 2.9:
– **Download an older version** from your Gravity Forms account.
– **Install via FTP or WP Admin** after deactivating the current version.

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#### 9. **Contact Gravity Forms Support**
– If the issue persists, contact the Gravity Forms support team. Include:
– Description of the issue.
– Steps you've taken to troubleshoot.
– Gravity Forms logs and screenshots.

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Let me know if you'd like help implementing any of these steps!