reCAPTCHA v3 Payment Issue

User
After setting up recaptcha v3 site wide without adding in form
In wordpress website payment says invalid ip
Assistant
It sounds like your payment gateway is rejecting transactions due to an **invalid IP** error after implementing **reCAPTCHA v3** site-wide. This likely happens because reCAPTCHA v3 affects form submissions, possibly altering request headers or adding unexpected parameters.

### Troubleshooting Steps:
1. **Check Payment Gateway Logs:**
– Review logs for specific IP-related errors.
– Confirm if the gateway is blocking requests due to reCAPTCHA.

2. **Test Payment Without reCAPTCHA:**
– Temporarily disable reCAPTCHA to see if payments work.
– If payments succeed, reCAPTCHA is interfering.

3. **Whitelist Payment Gateway IPs:**
– Some payment gateways (like Stripe, PayPal, etc.) validate requests against their whitelisted IPs.
– If your WordPress site sends additional data with reCAPTCHA, the gateway might see it as a security risk.
– Whitelist your **server IP** in the gateway settings.

4. **Verify reCAPTCHA Implementation:**
– Ensure reCAPTCHA is not blocking or modifying API calls made by the payment gateway.
– If using **Cloudflare**, disable "Bot Fight Mode" or "Super Bot Fight Mode," as it can interfere with payments.

5. **Disable reCAPTCHA for Payment Pages:**
– Some plugins allow excluding specific pages from reCAPTCHA.
– Try disabling reCAPTCHA for the **checkout page** and test again.

6. **Check reCAPTCHA Keys & Threshold:**
– If the reCAPTCHA v3 **score threshold** is too high, it might incorrectly flag transactions as bots.
– Lower the **threshold** (default is 0.5) in the reCAPTCHA plugin settings.

7. **Inspect Request Payload:**
– Open **Developer Tools (F12) → Network Tab**.
– Check if reCAPTCHA is adding parameters to payment requests.
– Ensure it’s not interfering with the **gateway’s expected request structure**.

8. **Plugin Conflict Check:**
– Disable all plugins **except WooCommerce and Payment Gateway**.
– Check if the payment works, then **reactivate plugins one by one** to identify conflicts.

### Possible Fix:
– **Exclude Checkout Page from reCAPTCHA v3** (Most reCAPTCHA plugins allow this).
– **Disable reCAPTCHA for API Calls** made by the payment gateway.
– **Contact Payment Gateway Support** to confirm whether they have IP restrictions.

Let me know which payment gateway you're using, and I can provide more specific steps!

User
Contact us form shows you must be a human to submit form
Assistant
The **"You must be a human to submit this form"** message is usually triggered when **reCAPTCHA v3** fails validation or its score threshold is too high. Here’s how to fix it:

### 🔍 **Troubleshooting Steps**
1. **Check reCAPTCHA v3 Score**
– Some forms require a **lower score threshold** (default is 0.5).
– If users are getting blocked, lower the threshold to **0.3 or 0.2**.
– Adjust this in your **reCAPTCHA plugin settings** (or Google reCAPTCHA admin panel).

2. **Verify Site & Secret Keys**
– Ensure you are using the **correct reCAPTCHA v3 keys** in your plugin.
– If you recently **switched domains** or **migrated** the site, reissue new keys from Google.

3. **Exclude Contact Page from reCAPTCHA**
– Some plugins allow **excluding specific forms** or pages.
– If using Contact Form 7, add this shortcode inside the form:

[recaptcha]

– If using another plugin (e.g., WPForms, Gravity Forms), check its settings for **reCAPTCHA exclusions**.

4. **Check for JavaScript Errors**
– Open **Developer Console (F12 → Console Tab)** in Chrome.
– If there’s a **Google reCAPTCHA error**, it might be failing to load.
– Ensure `www.google.com/recaptcha/` is **not blocked** by Cloudflare or security plugins.

5. **Disable reCAPTCHA v3 for Testing**
– Temporarily **disable reCAPTCHA** in your form plugin.
– Submit the form to see if it works.
– If it does, the issue is **definitely reCAPTCHA-related**.

6. **Use reCAPTCHA v2 ("I'm not a robot")**
– If reCAPTCHA v3 is too aggressive, switch to **reCAPTCHA v2 Checkbox**.
– Go to **Google reCAPTCHA settings**, generate v2 keys, and update them in your WordPress site.

7. **Plugin Conflicts**
– Disable other security plugins like **Wordfence, WP Super Cache, or Cloudflare Bot Protection**.
– If you’re using multiple CAPTCHA plugins, **keep only one**.

### ✅ **Possible Fixes**
✔ **Lower reCAPTCHA v3 score threshold** (e.g., from `0.5` to `0.3`).
✔ **Exclude the contact page from reCAPTCHA v3 checks** (in your plugin settings).
✔ **Use reCAPTCHA v2 instead of v3** if users are frequently blocked.
✔ **Disable Cloudflare’s “Bot Fight Mode”** (if enabled).

Let me know which contact form plugin you’re using (Contact Form 7, WPForms, Gravity Forms, etc.), and I can provide specific steps!

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