Elementor form server error
March 26, 2025 · AI Conversations
"data": {
"message": "Your submission failed because of a server error.Your submission failed because of an error.",
"errors": [],
"data": []
}
}
elementor pro form
{
"success": false,
"data": {
"message": "Your submission failed because of a server error.<br>Your submission failed because of an error.",
"errors": [],
"data": []
}
}
means that the form submission process failed on the **server-side**, but no specific error was returned. Here's how you can debug and fix it:
—
### ✅ **1. Check Console and Network Tab**
Open **DevTools (F12)** in your browser:
– Go to the **Network tab** → Look for the `admin-ajax.php` request that fires on form submission.
– Click it → Check the **Response** and **Preview** to get more detailed error messages (if any).
– Go to the **Console tab** → Look for any JavaScript errors.
—
### ✅ **2. Plugin or Theme Conflict**
Temporarily **disable other plugins** (except Elementor and Elementor Pro) and **switch to a default theme** (like Twenty Twenty-Four) to check for conflicts.
—
### ✅ **3. PHP Error Logs**
Check your server's PHP error logs (`error_log` or through hosting panel) for recent errors. Elementor form might be hitting a fatal error or uncaught exception.
—
### ✅ **4. Check Form Actions**
Go to **Elementor Form > Actions After Submit**:
– Make sure all actions (Email, Webhook, Redirect, etc.) are configured correctly.
– Try removing them one by one to isolate the issue.
—
### ✅ **5. Enable WordPress Debugging**
Edit your `wp-config.php` and add or set:
define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);
Then re-submit the form. Check the generated log file at `/wp-content/debug.log`.
—
### ✅ **6. Server Configuration Issues**
Ensure:
– PHP version is supported by Elementor (PHP 7.4+ or 8.0+)
– `admin-ajax.php` is accessible and not blocked by security plugins, .htaccess, or firewall
– No mod_security or Cloudflare rule is blocking the form submission
—
### ✅ **7. Clear Cache**
Clear all:
– Elementor cache (Elementor > Tools)
– Browser cache
– Any caching plugin (WP Super Cache, W3 Total Cache, etc.)
– Cloudflare (if used)
—
### ✅ **8. Rebuild the Form**
If nothing works, try recreating the form from scratch with minimal fields and gradually rebuild.
—
Would you like help checking the network request or interpreting the debug log? If you can share it here, I’ll help pinpoint the issue.