503 Error Troubleshooting

User
Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.
after set upwordpress to our demo

Assistant
The **503 Service Unavailable** error usually means your server is overloaded, in maintenance mode, or misconfigured. Since this happened after setting up WordPress on your demo environment, here are the common causes and how to troubleshoot:

### πŸ” **1. Check Server Resources**
This could happen if:
– The server ran out of **RAM or CPU**.
– Your hosting or local server is under too much load.

βœ… **Check this:**
– On local (Docker, DDEV, XAMPP): Check logs or system monitor.
– On hosting (cPanel, EC2): Check server metrics or logs via SSH or hosting panel.

### πŸ”§ **2. Check `.maintenance` File**
WordPress creates a `.maintenance` file in the root during updates. If it didn’t get deleted properly:

βœ… **Solution:**
– Connect via FTP or file manager.
– Delete `.maintenance` from the WordPress root folder.

### 🧱 **3. Check `wp-config.php` for Errors**
If you recently edited `wp-config.php`, an error there could trigger a 503.

βœ… **Look for:**
– Syntax errors.
– Incorrect database details.

### πŸͺ΅ **4. Check Web Server Logs**
– Apache: `error.log` usually under `/var/log/apache2/`
– Nginx: `error.log` under `/var/log/nginx/`

βœ… Look for PHP fatal errors or permission issues.

### πŸ“„ **5. ErrorDocument Misconfiguration**
The second part of the error says:
> Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

This means your `.htaccess` or Apache config has a custom error handler for 503s, and **that handler is broken too**.

βœ… Try this:
– Rename `.htaccess` temporarily to see if it fixes the issue.
– Or check if the `ErrorDocument` directive points to a missing file.

### πŸ” **6. Restart Services**
If you’re using Docker, Apache, or PHP-FPM:

# Docker
docker compose restart

# Apache
sudo systemctl restart apache2

# Nginx
sudo systemctl restart nginx

### βœ… Final Step: Enable WP_DEBUG
Edit your `wp-config.php` and add:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);

Then visit the site again. Check the `/wp-content/debug.log` file for the actual cause.

Let me know if you're using **Docker**, **DDEV**, or shared hosting β€” I can tailor the fix for your environment.

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