Tech Mahindra ODC Booking

In tech mahindra how to book odc ans seat?
Basically how to setup your workplace?

In Tech Mahindra’s post‑COVID workplace model, you need to **book your seat (Hot Desk/ODC)** before coming in, and then set up your work tools on the spot. Here’s a complete breakdown:

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## 🔴 Step 1: Book Your Seat (ODC/Hot Desk)

TechM uses the **BookMySeat** app for flexible workspace allocation:

1. Log in to the app/portal provided via your TechM credentials.
2. Choose your **work location**, then browse available ODC or hot-desk seats for your desired date.
3. **Reserve** your spot ahead of time.
4. On your scheduled day, simply **check in**, show your confirmation, and sit at your booked workstation. citeturn0search0

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## 🛠️ Step 2: Set Up Your Workplace

On repeating arrivals, these are the typical steps:

1. **Check in at reception** — usually through QR code or thermal-screening (COVID-safe).
2. Head to your **ODC/hot desk seat**.
3. Use **Plexdock** (a self‑service docking kiosk) to pick up your configured laptop. It’s already pre-loaded via Windows Autopilot, tailored to your role. citeturn0search0
4. **Plug into dock or monitor(s)**, connect to network/Wi‑Fi and power.
5. If any apps or VPN setups are needed, they should already be deployed. If not, raise a ticket with IT through the ITSM portal or help‑desk (chat or phone). citeturn0search0

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## ✔️ Quick Reference Table

| Task | What You Do |
|——|————-|
| **Reserve seat** | Via BookMySeat app, select date & ODC/hot-desk |
| **Check-in** | At building entrance or facility |
| **Pick up laptop** | Through Plexdock kiosk |
| **Connect workstation** | Dock, monitors, network, peripherals |
| **Install/Access apps** | Deployed by IT or via self‑service |
| **Raise issues** | Use ITSM ticketing or help‑desk if needed |

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## 🛡️ Why It’s Designed This Way

TechM’s **Flex SafeOps** ensures a hybrid work model that’s:

– **Optimized** — Only the seats needed are used.
– **Safe** — Thermal scanning, contactless check-ins, sanitizers.
– **Efficient** — Laptop and app setup is automated; IT support is on‑site/logged remotely. citeturn0search0

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## ✅ Tips to Make Life Easier

– **Plan early**: Book your seat at least 1–2 days in advance, especially on busy days.
– **Bring your cable(s)**: The dock should have USB/HDMI, but having your own helps.
– **Check autopilot**: Ensure your laptop has all necessary software before arriving—raise a ticket if not.
– **Familiarize yourself**: Knowing how to raise ITSM tickets saves time.

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If you’d like, I can help you find links to the **BookMySeat portal**, Plexdock guides, or ITSM help resources — just let me know!

Wgat is odc?

### What is ODC in Tech Mahindra (and IT industry)?

**ODC** stands for **Offshore Development Center**.

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### 🧾 Definition:
An **ODC is a secure, dedicated space within a company’s office** where a specific client’s project is handled by a team. It’s like a **custom-built office inside Tech Mahindra**, created just for one client or project, with:

– Dedicated **seats and systems**
– Restricted **access (only authorized employees)**
– Often **separate network & security policies**

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### 🧠 In simple terms:
> "ODC is a private office inside Tech Mahindra, used exclusively for working on one client’s project, with extra security and access control."

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### 🔐 Why ODC?
– To protect **confidential client data**
– To allow **focus** on one client's work
– For **compliance** with international security standards (like ISO, GDPR, HIPAA)

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### ✅ Example Use:
If you're assigned to a banking client like HSBC or Citi, you'll likely work from their **ODC**. You’ll need:
– ODC-specific **ID card access**
– Book your **ODC seat** via internal tools (e.g. BookMySeat or ServiceNow)
– Follow client-specific **work rules** (no phones, internet restrictions, etc.)

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Let me know if you want the process for **how to get access to an ODC**, or how it compares to a **hot desk**.