Next steps after issue
August 7, 2025 · AI Conversations
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### ✅ Step-by-Step After Reproducing the Issue:
1. **Confirm the Behavior**
– Verify if the issue is consistent and under what exact conditions it appears.
– Check if it's browser-specific, environment-specific (e.g., staging vs prod), or user-specific.
2. **Collect Logs and Evidence**
– Take screenshots or screen recordings.
– Capture **console logs**, **network requests**, and **error messages**.
– Note the exact **timestamp** and **steps** to reproduce.
3. **Check Existing Bugs or Commits**
– Look into JIRA / Bug tracker if this is a **known issue**.
– Check Git commit history (if anything recently changed related to this module).
4. **Identify the Root Cause (if possible)**
– Use debugging tools (like breakpoints, logs, API responses) to narrow down the faulty code or configuration.
5. **Update the Ticket**
– Add **"Steps to Reproduce"**, **evidence**, and **observations** to the JIRA ticket.
– Mention if it's reproducible on **multiple accounts or devices**.
6. **Discuss with the Team (if needed)**
– If you're unsure about the fix, **mention your findings** in standup or message the concerned dev.
– You can say:
_“I’ve reproduced the issue and identified the root cause is likely due to [X]. Will confirm with [team/person] before proceeding to fix.”_
7. **Start Working on the Fix (if assigned)**
– Take a backup of the working code.
– Make the fix and test locally + staging.
– Add proper comments and create a clear, referenced commit.
8. **Raise a PR / Merge Request**
– Include the JIRA ticket number, brief about the fix, and test cases.
– Ask for review and deploy to staging/pre-prod for QA.
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### 🔁 If You Cannot Fix It Immediately:
Say in standup:
> “I’ve reproduced the issue and collected logs. Still analyzing the root cause — will update once I have a clear direction.”
Let me know your current bug context and I can guide you with exact next steps.