AWS WordPress Email Issue
August 7, 2025 ยท AI Conversations
> **"The email could not be sent. Your site may not be correctly configured to send emails."**
means your WordPress site **cannot send emails** from the server. This is a **very common issue** on AWS EC2 and other cloud servers because:
– PHP `mail()` is often disabled or not configured properly.
– AWS blocks **outbound SMTP ports** (25, 465, 587) by default for EC2 instances.
– No SMTP plugin is configured in WordPress.
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### โ Fix the issue by setting up SMTP email sending.
#### ๐ง Option 1: Use a WordPress SMTP Plugin (Recommended)
1. **Install Plugin:**
– Go to `Plugins โ Add New`.
– Search and install **WP Mail SMTP** or **Easy WP SMTP**.
2. **Choose Mailer:**
– For example, Gmail, SendGrid, Mailgun, SMTP, etc.
3. **Set SMTP Settings:**
Example for Gmail (use App Password):
SMTP Host: smtp.gmail.com
SMTP Port: 587
Encryption: TLS
Authentication: Yes
Username: your_email@gmail.com
Password: [Your App Password]
Or use Amazon SES or SendGrid credentials if available.
4. **Save and Send Test Email:**
Go to **WP Mail SMTP โ Tools โ Email Test** to confirm it's working.
—
### ๐ง Option 2: Fix PHP `mail()` on EC2 (Not Recommended)
– Install `sendmail` or `postfix` on your EC2:
sudo apt update
sudo apt install sendmail
– But even with this, AWS might **still block SMTP port 25** unless you open a request to Amazon:
[https://aws.amazon.com/premiumsupport/knowledge-center/ec2-port-25-throttle/](https://aws.amazon.com/premiumsupport/knowledge-center/ec2-port-25-throttle/)
—
### โ Best Practices for Production
– Use a **reliable SMTP provider** (Gmail, Amazon SES, SendGrid).
– Avoid using raw PHP `mail()` for anything critical.
– Always test outgoing emails after launch.
—
Would you like help configuring with **Gmail SMTP**, **Amazon SES**, or another service?