Laptop WiFi issue troubleshooting

User
My sysyem and mobile is connected to wifi , im able to access eveything jn mobole but in my laptop its connected to same wifi and still nog able to load things , whats this
Assistant
If your **laptop is connected to the same WiFi** as your mobile but **is not loading websites/apps**, the issue could be due to one of the following. Here’s how to troubleshoot step-by-step:

### ✅ **Quick Checklist**
| Check | Description |
|——-|————-|
| ✅ **WiFi connected** | You already confirmed both devices are on the same WiFi. |
| ❌ **Laptop can't load pages** | So this is a device-specific issue. |

### 🔍 Step-by-Step Troubleshooting

#### 1. **Restart WiFi on Laptop**
– Disconnect and reconnect to the WiFi network.
– Or try:
**Windows**: `Settings > Network & Internet > Wi-Fi > Forget network` → Reconnect again.

#### 2. **Check IP Configuration**
– Open **Command Prompt** → Run:

ipconfig /all

– Ensure your laptop has a valid **IPv4 address** (not something like `169.254.x.x`).

#### 3. **Check DNS Issues**
– Try opening this in your browser:
`http://142.250.183.132`
(This is Google's IP. If this loads, it’s a **DNS issue**.)

✅ **Fix DNS**:
– Go to **Network Settings > Wi-Fi > Change Adapter Options**
– Right-click your Wi-Fi > **Properties** > select **IPv4** > Properties
– Set DNS manually to:

Preferred: 8.8.8.8
  Alternate: 8.8.4.4

#### 4. **Check Proxy/VPN**
– Go to:
**Settings > Network & Internet > Proxy**
Ensure **no proxy is enabled** unless you're using one intentionally.

#### 5. **Disable Firewall/Antivirus Temporarily**
– Some security software may block traffic.

#### 6. **Ping Google**
– Open **Command Prompt**, type:

ping google.com

and then

ping 8.8.8.8

Let me know the result — if ping to `8.8.8.8` works but `google.com` doesn't, it’s definitely a DNS issue.

#### 7. **Try Safe Mode with Networking**
– Boot into safe mode with networking and see if websites load.
– If it works here, then some startup app or driver is blocking normal connectivity.

### 🔄 Final Step: Restart Modem/Router
If none of the above helps and you're sure your laptop is fine, try rebooting your WiFi router. Some routers block or assign incorrect IPs temporarily.

Would you like to run some tests now and tell me the output (like `ipconfig` or `ping`), and I can help you live debug it?

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