Jira Basics and Tickets

I don’t understand anything

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### ✅ What is **Jira**?

**Jira** is a **tool used by teams** (mostly developers, designers, product managers, etc.) to:

– Plan work
– Assign tasks
– Track progress
– Collaborate

Think of it as a **digital to-do board** for your whole team.

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### 🧾 What is a **Ticket** in Jira?

A **ticket** (also called an "issue") is just **one task or piece of work**.

For example:
– "Fix login bug"
– "Design homepage banner"
– "Deploy version 2.1"

Every ticket has:
– A **title** (what needs to be done)
– A **description** (details about it)
– A person it's **assigned to**
– A **status** (To Do, In Progress, Done)
– A **priority** (High, Medium, Low)

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### 📋 How It Works – Like a To-Do List:

| Status | Example |
|————–|—————————-|
| 🟡 To Do | Task assigned, not started |
| 🔵 In Progress | You are working on it |
| ✅ Done | You completed the task |

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### 💼 Example: Say you're on a project

You might see:

| Ticket ID | Title | Assigned To | Status |
|————|———————|————-|————–|
| `PROJ-101` | Fix login bug | You | To Do |
| `PROJ-102` | Update footer links | You | In Progress |
| `PROJ-103` | Create signup email | Designer | Done |

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### 🧠 What Should You Do?

1. **Check Jira daily** to see what is assigned to you.
2. **Update the ticket status** when you start/finish something.
3. **Add comments or questions** if you're unclear on the task.

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Would you like me to show a **visual example** of a Jira board to help you understand even better?

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### 🧠 What is Jira?
**Jira** is a tool used by teams (especially in tech) to **track work**, **manage tasks**, and **collaborate**. It’s very popular in software development and project management.

Think of Jira like a **digital to-do list**, but for teams. Everyone sees what needs to be done, who’s doing it, and when it’s due.

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### 🧾 What is a Ticket?
A **ticket** in Jira is just a **task or issue** that needs to be worked on.

Examples of tickets:
– 🛠️ Fix the login bug
– 🌟 Add new feature to the checkout page
– 🧪 Test the latest release
– 📄 Write documentation for the API

Each ticket usually has:
– **Title** (short summary)
– **Description** (what needs to be done)
– **Assignee** (who will do it)
– **Status** (To Do, In Progress, Done)
– **Priority** (High, Medium, Low)
– Comments and attachments

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### 🔄 Typical Ticket Life Cycle
Here’s how a ticket usually flows:

To Do ➝ In Progress ➝ In Review ➝ Done

For example:
1. **Ticket Created**: "Fix login bug"
2. **Assigned to You**: You start working
3. **Status changes to 'In Progress'**
4. You complete it → mark as **'Done'**

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### 👨‍💻 Your Role with Jira
If you’re working on a team that uses Jira, you might:
– Be **assigned tickets** to work on.
– **Update the ticket status** as you make progress.
– **Leave comments** if you have questions or updates.
– **Create new tickets** if you find bugs or have tasks.

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### 📌 A Quick Analogy
Imagine Jira is a **whiteboard in an office**, and everyone writes their tasks (tickets) on sticky notes and moves them from **To Do → Doing → Done**.

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Would you like me to:
– Show you a real example of a ticket?
– Explain Jira boards (Scrum, Kanban)?
– Help with what to say in Jira comments or daily standup?

Let me know what’s confusing — I’ll simplify it for you.

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### 🧾 Example of a Jira Ticket

Let’s say your team is building a website.

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#### 🎫 Ticket Example

| Field | Example Value |
|—————|————————————————|
| **Title** | Fix contact form not sending emails |
| **Description** | The contact form on the homepage isn’t sending emails. Check form code and server mail settings. |
| **Assignee** | Neeraj Tiwari (You!) |
| **Status** | To Do → In Progress → Done |
| **Priority** | High |
| **Comments** | “Started working on it” “Fixed SMTP issue” |
| **Attachments** | Screenshot of the error, logs, etc. |

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### 🗂️ Jira Board (Think of a Task Board)

A **Jira board** usually has columns:

| To Do | In Progress | Code Review | Done |
|—————|——————-|——————-|—————|
| Ticket 1 | Ticket 2 (Yours) | Ticket 3 | Ticket 4 |

You **drag** your ticket from one column to the next as you work on it.

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### ✅ Your Job As a Developer Using Jira

Let’s say you’re in a **daily standup** and you have a Jira board. You might say:

– "I'm working on ticket #WEB-123 — fixing the contact form bug. It's in progress."
– "I’ve completed #WEB-101 — added the login API."
– "No blockers right now."

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### 🤖 Still Confused?

Tell me:
– What kind of tickets are assigned to you?
– Are you using Scrum or Kanban board?
– Do you need help with daily updates or moving tickets?

I’ll guide you one by one. You're doing great already! 💪