App ID Load Error
1. **Check Your Internet Connection** – Ensure you have a stable internet connection.
2. **Clear Cache & Cookies** – If you're accessing ChatShipper through a browser, try clearing your cache and cookies.
3. **Check for Server Issues** – The issue could be on ChatShipper's end. You can check their [status page](https://chatshipper.com/) or contact their support.
4. **Contact ChatShipper Support** – Since the error message suggests reaching out to them, you can email **info@chatshipper.com** for assistance.
Let me know if you need help troubleshooting further! 🚀
If you're using **ChatShipper** as a plugin or integration in WordPress, try the following:
1. **Check Installed Plugins**
– Go to **WP Admin → Plugins → Installed Plugins**
– Look for **ChatShipper** or any related plugin and ensure it’s activated.
– Try deactivating and reactivating the plugin.
2. **Check API or Integration Settings**
– If ChatShipper has a settings page, go to **WP Admin → Settings** or **WP Admin → ChatShipper (if available)**
– Verify if the **App ID** (`6033add4f5ef7b00d29e2a8e`) is correctly entered.
3. **Check for Errors in Console or Debug Mode**
– Open your **browser’s developer console (F12 → Console tab)** to see if any JavaScript errors appear.
– Enable WordPress debugging by adding the following to `wp-config.php`:
define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);– Then check the debug log at `/wp-content/debug.log` for errors.
4. **Check API Credentials (If Applicable)**
– Some integrations require an API key. If ChatShipper uses an API, check if the credentials are valid.
5. **Check for Conflicts**
– Deactivate other plugins one by one to see if there’s a conflict.
– Switch to a default theme (e.g., Twenty Twenty-Four) to rule out theme-related issues.
If you don’t see ChatShipper settings in WP Admin, it might not be installed correctly, or it could be a custom integration requiring manual configuration.
Let me know if you need further help! 🚀